Frequently asked questions
HOW DO I KEEP MY NUMBER?
Porting your number to a new provider will require your account information. To get your account number and password (or PIN), you will need to contact the carrier (OSP or Original Service Provider) you are currently using.
Prime Choice Wireless is an authorized dealer for three carriers. If you use the AT&T network, you are using the carrier H2O Wireless. Contact them here: H2O Wireless.
If you are using the Verizon network, you are using either the carrier Selectel Wireless or Page Plus Cellular
If you are not sure which of these carriers you are using, you can dial 611 from your phone.
WHICH CARRIER DO I USE?
Prime Choice Wireless is an authorized dealer for three carriers. If you use the AT&T network, you are using the carrier H2O Wireless. Contact them here: H2O Wireless.
If you are using the Verizon network, you are using either the carrier Selectel Wireless or Page Plus Cellular
If you are not sure which of these carriers you are using, you can dial 611 from your phone.
WHAT'S INCLUDED WITH MY PLAN?
Services and features are available for 30 days upon payment of the monthly plan charge. Monthly plan payments are not refundable or transferrable. Pricing, availability, data usage and speeds and other restrictions are subject to change without notice. *Once the monthly high speed data limit has been reached, data speed will be reduced to 2G until the monthly plan cycle ends.
WHEN WILL I BE BILLED?
There is no billing process. All plans are prepaid only.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
All major credit cards are accepted, including Visa, Mastercard, and Discover.
WHAT HAPPENS WHEN I REACH A DATA LIMIT?
*Once the monthly high speed data limit has been reached, data speed will be reduced to 2G until the monthly plan cycle ends.